A man hits 'rock bottom' after losing his job, his home and his relationships due to years of substance abuse. He turned his life around through programs at a homeless shelter, distinguishing himself through his work and service to others. Eventually he secured full time employment on their staff but was not able to pursue a management opportunity because of a dental condition resulting from the substance abuse that caused difficulty speaking, chewing and smiling. He would not be able to effectively work with donors, vendors and the public, and lacked confidence to even try. Small Angels paid to restore his mouth and his confidence, allowing him to become the manager where he continues to serve others.